On May 19th, 2011 Wendy Bigford in the Haylor, Freyer & Coon Claims Department received this email from a pleased College Student parent !!
Dear Ms Bigford,
I am sending this to you because I don’t see any other contact person (via email) on the Harleysville website. I just wanted to say thank you for processing my son’s claim for his broken laptop so quickly!!! I’m not sure I’ve ever encountered such an easy, uncomplicated claim process! We are all stunned that the check arrived so soon after mailing the paperwork...Kevin can now find a replacement laptop and be ready for the Fall Semester without delay. I have been singing your company’s praises to anyone who will listen.
Thank you from a grateful Mom!!
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